Does Luigi work with OpenTable?

Yes. Luigi works alongside OpenTable — your reservations stay in OpenTable as normal, and Luigi places the confirmation calls the day before service. Your setup doesn't change.

Do I need to change anything in my OpenTable setup?

No. Your OpenTable configuration stays exactly as it is. Luigi runs in parallel, without touching your booking flow, your settings, or your guest-facing pages.

When exactly does Luigi call guests?

Luigi calls the day before service — late enough that plans are set, early enough that you still have time to rebook a table if someone cancels. It's the window where a confirmation call actually changes behaviour.

What if a guest doesn't pick up?

Luigi makes a second attempt. If the guest still doesn't answer, you're flagged so you can decide how to handle that reservation before service starts.

Is it worth it for high-volume OpenTable restaurants?

Especially so. The more reservations you take, the more a no-show costs you in absolute terms. One recovered table on a busy Saturday night typically covers the cost of Luigi for the week.

Luigi

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INTEGRATION

Luigi works with OpenTable

OpenTable fills your reservation book. Luigi makes sure those reservations turn into covers.

A no-show on OpenTable isn't just a missed cover — it's a table you paid to fill through one of the world's largest booking networks. The day before service, Luigi calls every guest to confirm. Cancellations are handled in real time, so you still have time to rebook. Your OpenTable setup stays untouched.

Why it works

Every empty table has a price: one no-show on a Saturday night can mean €80–€150 in lost revenue.
Luigi acts the day before — while you still have time to rebook the table.
No extra work for your team: Luigi places every confirmation call automatically.

Curious what no-shows are actually costing you? Use our Calculate your no-show cost →

Want to see it in action? Enter your number — Luigi calls you in 10 seconds.

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FAQ

Does Luigi work with OpenTable?: Yes. Luigi works alongside OpenTable — your reservations stay in OpenTable as normal, and Luigi places the confirmation calls the day before service. Your setup doesn't change.
Do I need to change anything in my OpenTable setup?: No. Your OpenTable configuration stays exactly as it is. Luigi runs in parallel, without touching your booking flow, your settings, or your guest-facing pages.
When exactly does Luigi call guests?: Luigi calls the day before service — late enough that plans are set, early enough that you still have time to rebook a table if someone cancels. It's the window where a confirmation call actually changes behaviour.
What if a guest doesn't pick up?: Luigi makes a second attempt. If the guest still doesn't answer, you're flagged so you can decide how to handle that reservation before service starts.
Is it worth it for high-volume OpenTable restaurants?: Especially so. The more reservations you take, the more a no-show costs you in absolute terms. One recovered table on a busy Saturday night typically covers the cost of Luigi for the week.