INTEGRATION
Luigi works with SevenRooms
SevenRooms builds your guest relationships. Luigi makes sure those guests walk through the door.
SevenRooms restaurants invest heavily in guest data — profiles, preferences, visit history. A no-show wastes that investment. The day before every reservation, Luigi calls to confirm, flags cancellations in real time, and gives you a window to rebook. Your guest profiles, CRM, and floor plan stay exactly as they are.
Why it works
- Your guest data stays private: Luigi never reads your CRM — it places the call, nothing more.
- A human touchpoint where your CRM records: SevenRooms captures the data, Luigi adds the voice.
- Works for hotel groups and independents alike: Luigi scales to your reservation volume.
SevenRooms restaurants spend more per cover than most. The confirmation call is the simplest way to protect that — and make sure the guest actually walks through the door.
Want to see it in action? Enter your number — Luigi calls you in 10 seconds.
Want to see it in action? Enter your number — Luigi calls you in 10 seconds.
FAQ
- Does Luigi work with SevenRooms?
- Yes. Luigi works alongside SevenRooms — your reservations and guest profiles stay in SevenRooms as normal, and Luigi handles the confirmation calls the day before service.
- Does Luigi access my SevenRooms guest data?
- No. Luigi places the call — it doesn't read your CRM, your guest profiles, or your notes. Your guest data stays entirely within SevenRooms.
- What does Luigi add that SevenRooms doesn't already do?
- SevenRooms is exceptional at capturing and organising guest data. Luigi adds the one touchpoint that actually changes whether a guest shows up: a voice call the day before. Data doesn't prevent no-shows — a conversation does.
- Does it work for hotel groups managing multiple venues?
- Yes. Luigi works at the venue level, so it scales across multiple locations without centralised setup complexity.
- Will guests know they're talking to an AI?
- Luigi is an AI voice agent. It's transparent about what it is if asked directly. In practice, most guests engage with the call naturally — the confirmation interaction is short, clear, and purposeful.